(Traduit par Google) Une entreprise Ă Ă©viter absolument ! Le 27/08/2022 dernier, j'ai pris un bus Flixbus d'Amsterdam Ă Angers. Il y a eu une correspondance Ă Lille. Le bus devait arriver Ă 23h25. Ă Lille a Ă©tĂ© annulĂ©e. J'ai appelĂ© Flixbus, qui m'a reprogrammĂ© dans un nouveau bus Ă 6 heures du matin. Je leur ai demandĂ© un endroit oĂč dormir comme le prĂ©voit la loi. Ils ont refusĂ© et jâai dormi dehors sur le parking toute la nuit. C'est inacceptable... La seule compensation qui m'a Ă©tĂ© proposĂ©e lors de mon appel au service rĂ©clamation Ă©tait de -20% sur mon prochain voyage, ce que je trouve loin d'ĂȘtre suffisant.
(Avis d'origine)
A company to avoid absolutely! Last 27/08/2022 , I took a Flixbus bus from Amsterdam to Angers. There was a correspondence in Lille. The bus supposed to arrive at 11:25 p.m. in Lille has been cancelled. I called Flixbus, who rescheduled me on a new bus at 6am. I asked them for a place to sleep as provided by law. They refused and I slept outside in the parking lot all night. This is unacceptable... The only compensation I was offered when I called the complaints department was -20% on my next trip, which I find is far from sufficient.